My (unlucky?) experience with StudentFlights

Seems like everyone has left me!
It’s either they don’t like me, or the staff don’t like working at Student Flights Collingwood.

Basically, everyone that has done some small favour for me has left the job which makes it impossible to plan things. Also, none of their “I no longer work here” reply emails actually offer another email address to use. And the website itself doesn’t offer an alternative email address either!

Chris booked everything with me before I left
(Chris left in Nov?)
Dave helped postpone my return flight
(Dave left in Dec?)
Lily gave a quote for flights return to AU
(She left in Jan?)
Natalie is on leave
(She didn’t return my email when she got back anyway…. maybe she quit)
I called up and got a new Dave who was just a temp working till Weds
Dave gave me a contact to email… The best bit was the google response:
————-
Karen topacio email account is rejecting gmail. [studentsflights.com.au (1): Connection refused]

Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
————-

So after all is done, it’s really a comedic experience to try and get anything done with this Mob. If they should happen to come across this post, then I hope they learn something about customer satisfaction and service.. otherwise there’s no need for these middle man travel agency people. AVOID THEM and just plan trips yourself!